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Monday, May 21
 

8:00am

Welcome – GLCCA President Irwin Bernstein Geneva Ballroom

8:30am

Cryptocurrency – Bob Van Kirk, CTP, Vice President – Treasury Management for Horicon Bank Geneva Ballroom

10:00am

Golf at Geneva National Geneva National

4:00pm

Board Meeting TBA

5:30pm

Open Networking Reception Corridor - Geneva Ballroom

7:30pm

Dinner on Own TBA
 
Tuesday, May 22
 

7:00am

Breakfast Queens Table

8:00am

Welcome – GLCCA President Irwin Bernstein Geneva Ballroom

9:30am

Vendor Break Corridor - Geneva Ballroom

9:45am

Innovation Break Out, Provana, LLC Geneva Ballroom

10:00am

CFPB – K. Eswaramoorthy (Gandhi) Debt Collections Program Manager Consumer Financial Protection Bureau Geneva Ballroom

11:00am

Call Blocking Update – Karl Koster Noble Systems Geneva Ballroom

12:00pm

Lunch Queens Table

1:00pm

Q/A with Industry Expert Stephanie Eidelman, CEO of iA Institute Geneva Ballroom

2:00pm

Innovation Break Out, Applied Innovations, Inc Geneva Ballroom

2:30pm

Vendor Break Corridor - Geneva Ballroom

2:45pm

Open Forum – Hiring/Retention facilitated by Kenlyn Gretz President of Americollect Geneva Ballroom

4:00pm

Vendor Break Corridor - Geneva Ballroom

4:15pm

Innovative Break Out, VoApps DirectDrop Voicemail Geneva Ballroom

4:30pm

Business Meeting Geneva Ballroom

6:00pm

Installation of Officers, Entertainment, and Auction Queens Table
 
Wednesday, May 23
 

7:00am

Breakfast Queens Table

8:00am

Innovation Break Out, Nuxiba Geneva Ballroom

8:15am

ACA Update – Ted Smith (ACA Board Member) Geneva Ballroom

9:00am

Management Team Development and Financial Management through Goal Setting and Monitoring your KPI’s – David Schleicher – Smith & Gesteland Accountants and Consultants Geneva Ballroom

10:00am

Vendor Break Corridor - Geneva Ballroom

10:15am

Innovative Break Out, Palinode / Sonnet Geneva Ballroom

10:30am

Attorney Panel – Kevin Trost (WI), Mike Klutho (MN), and David Schultz (IL) Geneva Ballroom

12:15pm

Door Prizes and Adjourn Geneva Ballroom

12:30pm

New Board of Directors Introductory Lunch TBA